Consumers deserve their money back if they canceled a flight due to COVID

Too many Americans know the story: You choose to cancel a plane trip due to the ongoing pandemic, but you don’t get your money back from the airline.

Instead, you get a voucher for a future flight. But an estimated 55% of vouchers for unused tickets will expire in 2021, despite the fact that we’re three months away from 2022 and the virus is still raging in much of the country. Electing not to fly during a pandemic shouldn’t mean having to watch your money evaporate in an expiring voucher.

Airlines should give consumers their money back, plain and simple — and Fair Share is organizing people like you to make that happen.

Thousands of Americans have already called on major airlines to provide full cash refunds for canceled flights. If enough of us speak up, the airlines won’t be able to ignore it any longer. Add your name today.

Last year, the U.S. Department of Transportation received 57 times as many complaints about air travel refunds compared with 2019.

But federal law doesn’t provide much help in the case of a once-in-a-century pandemic. Currently, refunds are only required when an airline cancels a flight itself, not when consumers cancel their trips out of concern for their health.

Millions of Americans have been prevented from flying because of government restrictions, public health notices, or serious medical conditions that made flying during the pandemic unsafe. It's simply not fair that airlines haven't offered refunds to all customers affected by COVID-19 — especially now, with the Delta variant surging.

Send a message to 10 major airlines: It's long past time to fully refund pandemic-related flight cancellations.