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Airlines still owe customers billions for canceled flights

As people get ready to travel for the holidays, now seems like a good time to remember that airlines have yet to refund $10 billion of customers' money from flights canceled due to COVID-19.

Instead of handing out refunds, airlines offered travel credit -- letting them pocket billions of dollars of customers' cash. People deserve their money back.

Tell the U.S. Department of Transportation (DOT) to help get people their money back -- and to keep airlines from deceptively steering consumers toward ticket vouchers when they have a right to a full refund.

We’re coming up on two years

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Standing up to predatory loans

These loans are easy to get -- and they're likely to trap you in debt.

Right now, high-cost payday lenders are allowed to give loans with triple-digit interest rates to people with low but steady incomes -- including veterans. Thanks to this practice, lenders can demand sums of up to three times the amount of the original loan.

This isn't right and shouldn't be allowed -- tell your U.S. senators today to pass the Veterans and Consumers Fair Credit Act (VCFCA).

You’ll find them outside military bases, in low-income neighborhoods -- wherever you find people earning small but steady

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Protecting Americans from unfair surprise medical bills

One in 5 Americans who visit an emergency room or have surgery get stuck with a surprise medical bill -- even if they made sure to go to a hospital in their insurance network.

These surprise bills can amount to hundreds or even thousands of dollars. But you shouldn’t have to shoulder unfair costs just because a service you needed at an in-network hospital was given by an out-of-network provider.

The federal No Surprises Act, which will go into effect on Jan. 1, 2022, is consumers’ best defense against surprise medical billing -- but it’s up to the Department of Health And Human Services

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Consumers deserve their money back if they canceled a flight due to COVID

Too many Americans know the story: You choose to cancel a plane trip due to the ongoing pandemic, but you don’t get your money back from the airline.

Instead, you get a voucher for a future flight. But an estimated 55% of vouchers for unused tickets will expire in 2021, despite the fact that we’re three months away from 2022 and the virus is still raging in much of the country. Electing not to fly during a pandemic shouldn’t mean having to watch your money evaporate in an expiring voucher.

Airlines should give consumers their money back, plain and simple — and Fair Share is organizing

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